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FAQ
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What is soft decoration?If you turn your house upside down, anything that falls is considered soft decoration. In a larger context, soft decoration is an overall wrap up of indoor environment decoration, spatial layout, furnishing art pieces, function, materials, colours, atmospheric ambience and in some cases even geomancy. Soft decoration makes complex elements of different cultures work together harmoniously. Functional soft furnishing elements refer to the elements that mainly satisfy the needs of residents for functions. For example: furniture, lamps, curtains, etc. Hanging paintings can increase the appeal of the space and make a plain wall interesting. Floral art can add to the beauty of the space, with more vitality and liveliness. Ornaments can make the home more interesting and enhance the artistic appeal of the space. Cloth art can soften the rigid lines of the space and give it a unique charm. The artistic integration of several major elements complements each other to improve the quality of the home. Not only does it satisfy the needs of a home, it is also visually pleasing.
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Why soft decoration?Soft decoration is often something overlooked by homeowners, mistaking it as Interior designing. We often explain soft decoration with the analogy of a computer: While interior designing is considered a “hardware”, soft decoration can be thought upon as the “software”. A powerful computer does not work if it has no softwares/programs. If one were to make renovations like wall structures, feature walls, sliding doors etc, they are permanent and it is difficult and costly to make changes to it. Whereas, soft decor items can be easily moved, replaced, or even modified. In many cases, homeowners who are hard believers of geomancy have a different colour to adhere to every year. A change in the decor colours will easily placate the need.
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Where are the products from?Most of our products are shipped directly from furniture makers based in China. This removes the middle man costs and ensures our customers get the best price for quality products.
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Payment methodWe only accept Bank transfer and PayNow currently. Please send to UEN:202207102G (MAI SPACE PTE. LTD) with your order ID. Check payment details here.
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Shipment areaDoor-step Deliveries Mai Space currently ships to any street address in Singapore, excluding restricted areas e.g. Pulau Ubin. If you wish for your order to be shipped to any other country, please write to us at mai.space.com@gmail.com. Please note that furniture items are only delivered within Singapore.
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Shipping RatesEnjoy free shipping on all orders to Singapore. Shipping duration for individual items can be found by scrolling down on any product pages under Shipping Info.
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Staircase chargeIf our delivery team is unable to proceed with the delivery via elevators (e.g. furniture is unable to fit into the elevator or a working elevator is unavailable), additional charges per item will be applicable as follows: Price discussion with the delivery team directly. To be paid directly to the delivery team in cash before commencement. Fees also apply to stairs within landed properties or HDB maisonettes.
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Holding of deliveryUnfortunately, we are unable to hold any item. However, you can discuss delivery dates and options with the delivery provider.
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Return and refundWe have a no refund policy. However, request for replacement of faulty item/s can be made within 7 days from the delivery date. Mai Space Furniture has the full discretion to decide whether any item is in a condition suitable for return and reserves the right to reject any returns if they are deemed unfit for return. If you have any question concerning our return policy, please contact us at: mai.space.com@gmail.com
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